New Password

Did you forget your password? Don’t worry! Simply click on “Forgot Password” in the casino lobby and enter your personal details as described below. If you have fo

1) Click on the “forgot password” link at the bottom of the casino lobby.
2) Enter your Username, Email address, and Birth date.
3) You will receive an email shortly with your new password.

new password

If you have forgotten your CasinoPlex username, have questions, problems or similar with your account, then our customer service is available via email, live chat every day from 09.00 to 00.00 CET.


Click here to find out how to contact our support team.